Service Pack - September 2023

Our team has been hard at work to ensure that your experience with our software is consistently exceptional. We're excited to share the details of our latest update.

Please contact your RizePoint customer service representative if you have questions about any items in this month's release.  

Reporting update

My Locations and My Managements filters update:

• My Locations and My Managements filters will now be automatically applied to:
  • ALL reports
  • Data Cubes
  • Dossiers
• All users will be able to see all assigned locations as normal
• Report developers will be able to access all locations and managements as normal
• If an admin user has Report Developer permissions as well as other Location or Management specific permissions, results will be filtered according to the additional permissions. To resolve this, remove the additional permissions from the admin user and allow the admin to use the Report Developer permission independently.
• Report output is dependent on the assignment of Locations to users. If a particular report is not producing the desired outcome, it will be important to check these assignments. The RizePoint Customer Success Team will be happy to assist as needed.
• Application of the Locations and Management filters will:
  • Significantly improve load times for all filtered reports
  • Improve load times on cube-based reports, and dossiers
  • Reduced the occurrence of blank reports
  • Remove the possibility of users accessing data they do not have permission to access

Mobile Auditor Mobile App - Version 12.1.2

*Please note: Depending on your mobile device ecosystem, updates may take up to 7 business days from our release date (Sept 16, 2023) to be available on your device.

The following updates have been made to our Mobile Auditor App

• Android framework update to maintain the latest application standards
• Minor UI improvements 
• Performance improvements for organizations with large management structures to decrease save times when saving changes to audits in the Mobile Auditor app.

Bug Fixes  

The following issues or bugs have been fixed in this month's release:  

• Various bug fixes to increase stability and resolve client specific issues

Client-Specific Implementations  

Clients who have received updates specific to their site have been notified. If you have questions, please contact your RizePoint Technical Service Representative.