Service Pack - August 2023

Our team has been hard at work to ensure that your experience with our software is consistently exceptional. We're excited to share the details of our latest update.

Please contact your RizePoint customer service representative if you have questions about any items in this month's release.  

Features

The following features have been implemented in this month's release:  

• We have added the ability to Approve or Disapprove an audit result from the Audit Maintenance Tool. You will no longer need to exit an audit result and find it in the list to approve or disapprove. To see this feature in action do the following:
  • Create a result approval rule to route specific audit results to the Approve Submitted Results tab.
    • To learn more about the audit approval process and features click here 
  • Conduct an audit that matches your approval process rule
  • Navigate to Approve Submitted Results under Activities
  • Open an audit result
    • This is the Audit Maintenance Tool
  • Select Approve or Disapprove from the toolbar as desired
• Higg audit result integration. Through this integration you can now see and report on Higg audit results within your RizePoint dashboard and reports. Higg audit results will appear along side all other audits conducted on RizePoint.   
  • To learn if this integration will fit your processes and to see pricing details please contact our customer success team. 

Bug Fixes  

The following issues or bugs have been fixed in this month's release:  

• Various bug fixes to increase stability and resolve client specific issues

Performance Enhancements

The following performance enhancements have been made to improve your experience:

• Performance improvements for organizations with large management structures to decrease download times when connecting to the Mobile Auditor app.

 Mobile Auditor Mobile App 

The following updates have been made to our Mobile Auditor App

• General infrastructure updates to increase stability. 

Client-Specific Implementations  

Clients who have received updates specific to their site have been notified. If you have questions, please contact your RizePoint Technical Service Representative.