Service Pack - November 2023 – Rizepoint

Our team has been hard at work to ensure that your experience with our software is consistently exceptional. We're excited to share the details of our latest update.

Please contact your RizePoint customer service representative if you have questions about any items in this month's release. 

Features

The following features have been implemented in this month's release: 

We have added the ability to collect a certification task expiration date from a field in an attached form. This will allow you to have followup tasks for documents with expiration dates scheduled automatically based on a date entered by the user.
- Follow these steps to utilize this feature:
  - When creating a new certification task in a program select "Get expiration date from form"
  - Attach a form to the certification task that contains a date field and set the form as "default".
  - The certification task will automatically use the first date field on the form as the expiration date and schedule a followup task based on the date selected.
    - Best practice - label the desired form field as "expiration date" so users know how it will be used.
  - Once the desired form is attached to the task and the task is assigned to a location via the program, users will see the attached form when they select the task in RizePoint. Users will then be able to select the expiration date.
    - This feature is generally used in conjunction with a request for a document with an expiration date.

Bug Fixes 

The following issues or bugs have been fixed in this month's release: 

Various bug fixes to increase stability and resolve client specific issues

Mobile Auditor Mobile App - Version 12.2.5

*Please note: Depending on your mobile device ecosystem, updates may take up to 7 business days from our release date (November 18, 2023) to be available on your device.

The following updates have been made to our Mobile Auditor App

General infrastructure updates to increase stability.

Client-Specific Implementations 

Clients who have received updates specific to their site have been notified. If you have questions, please contact your RizePoint Technical Service Representative. 